Elettroresin quality policy
For Elettroresin Srl, the complete customer satisfaction and its requirements is the primary objective on wich the image and success of organizations depends.
For this reason, since its foundation, Elettroresin srl has been operating in compliance with the customer requirements, above all regarding quality, environment and safety.
Elettroresin srl has considered necessary, as strategic decision to introduce and apply, to guarantee the correctness of own way of operating, a Quality System in compliance with ISO 9001:2015 Standard, resulting of evolution of previous Quality System
In consideration of above mentioned principles, the Elettroresin management has established following objectives:
- To accomplish and maintain a Quality System in compliance with ISO9001:2015 standard as primary reference for customer and for products quality and connected processes.
- To provide to Quality Systems all resources required.
- To carry out a system of measurement of service quality level based on quality indicators and customers observation to improve quality and organization.
- To carry out a continuous improvement of service and organization founded on objectives defined by management during Quality System examination bringing into effect corrective and preventive actions.
- To attend to diffusion and comprehension, inside the company, of this quality policy, of development of professional growth of personnel, creating a leadership that involves the personnel in conformity of quality objectives.
- To review periodically quality policy to evaluate if corrections are necessary.